• Thu. Jul 29th, 2021

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Sprint Introduces 30-Day, 100 Percent Customer Satisfaction Guarantee – Invites Consumers to Experience America’s Fastest LTE Network, Plus More Reliable with Better Coverage than Ever

Sprint 30 Day Satisfaction GuaranteeSprint confidently offers customer experience guarantee: if for any reason customer is not 100% satisfied, they can return device and company will refund device cost, plan charges and related fees
The Sprint network really is faster and it’s more reliable, with better coverage than ever. Sprint now offers a 30-day satisfaction guarantee – the industry’s best consumer satisfaction guarantee. If customers aren’t completely satisfied within 30 days, Sprint will refund the cost of the device and service charges.
The Sprint satisfaction guarantee is available for a limited time to new customers and eligible small business customers who activate a line of service at a Sprint company-owned store or preferred retailer, by calling 1-800-SPRINT1 or online at sprint.com.
“As I talk with wireless consumers across the country, they tell me over and over that a reliable network is the make-or-break factor in their buying decision,” said Marcelo Claure, Sprint CEO. “Sprint’s 30-day satisfaction guarantee is giving consumers the opportunity to try us out worry-free and experience everything Sprint has to offer – our award-winning, super-fast LTE Plus Network, the best price for unlimited plans, and so much more. No gimmicks, it’s that simple. And AT&T, Verizon and T-Mobile customers can still save 50 percent off most standard rate plans when they switch to Sprint.”
Faster, More Reliable Network
In the second half of 2015 Sprint achieved a total of 212 first-place (outright or shared) RootMetrics RootScore Awards for overall, reliability, speed, data, call, or text network performance in 125 metro markets, compared to 135 awards in 2H14 and 27 awards in 1H14.
In addition, Sprint’s analysis of Nielsen Mobile Performance Data shows the Sprint LTE and super-fast LTE Plus Network beat Verizon, AT&T and T-Mobile by delivering faster download speeds.
Sprint LTE Plus, available today in more than 150 U.S. markets, takes advantage of Sprint’s rich triband spectrum portfolio and uses some of the world’s most advanced technologies in wireless, such as two-channel carrier aggregation and antenna beamforming. With LTE Plus, Sprint customers with compatible devices can experience peak download speeds in excess of 100 Mbps.
Switch to Sprint
Consumers continue to have the opportunity to save 50 percent off most AT&T, T-Mobile and Verizon standard rate plans when they switch to Sprint. In addition, Sprint will cover switching fees up to $650 per line.