New Rating System of TRIPBAM for Hotels and Brands

TRIPBAM, – August 12, 2018 – announced a new rating system and hotel auditing as part of its new TRIPBAM Hotel Intelligence offering. The announcement was made at GBTA Convention 2018 in San Diego, California as part of the convention’s annual Media Day.

TRIPBAM’s New Rating System of Hotels and BrandsNew Rating System of Hotels

The new scoring system will rate individual hotels as well as brands/chains on a scale from A to F based on the following metrics:
Actual Discounts Achieved Compared to Market Rate
TRIPBAM’s Lowest Qualified Rate (LQR™) is used as the benchmark rate, or the rate the traveler would have paid if a negotiated discount was not available. The actual savings is the difference between the lowest LQR (between the time of booking and check-in) and the original rate booked. TRIPBAM does not use comparisons to the BAR rate because such comparisons falsely inflate the savings percentage.
Availability of Negotiated Rates
This metric, summarizing the percentage of time the negotiated rate is secured by travelers, is available at the Chain, Brand, and individual property levels. Travel managers may negotiate great rates, but find they are only able a small percentage of the time. Therefore, these negotiated rates are of little value.
How Often the Negotiated Rate Was the Contracted Rate
This is a measurement of how often a rate is booked at a contracted property above the rate stated in the agreement. This may occur where the client’s rate for a standard room is “sold out”, and the hotel provides a higher rate for a room not listed in the agreement.
By using these metrics and grades, clients can better measure overall program, hotel, and chain-wide performance and compare them to a competitive set of similar companies. The travel manager can then adjust their hotel program, by taking actions such as replacing poor performing hotels with higher performing hotels.

Adjustments based on data available to users will allow travel managers to drive greater savings and increased compliance for their hotel programs. Long-term, dynamic discount agreements can be signed as hotels commit to achieving an A status as measured by TRIPBAM’s independent grading system. The value of chainwide discounts can be accurately measured and combined with property level discounts for the optimal mix.

The hotel grading system is available as part of the new TRIPBAM Hotel Intelligence offering for clients. Hotel Intelligence is available to all TRIPBAM clients for free in 2018 and at an upgraded subscription cost starting in 2019.

Read more of this at Bellevue Business Journal.

Gant Travel Cuts Time a Disrupted Traveler

Gant Travel reported on August 10, 2018, that they reduced the total time a
traveler spends with their agents by a third during major flight disruptions, as a result of integrating
FlightGlobal’s Travel Waiver Services.

Gant Travel Cuts Time a Disrupted Traveler Spends with AgentsGant Travel

“With an average decrease of 10%, Gant drove a cost reduction just by giving agents an automated
process for knowing when a traveler’s flight qualifies for a waiver. How can you put a dollar amount
on having smarter (well informed) agents, and without having to do any extra training at that?”
Patrick Linnihan, President & CEO of Gant Travel Management. Continue reading “Gant Travel Cuts Time a Disrupted Traveler”

Lumo Launches New Tool for Flight Disruptions

Flight disruption forecasts and analytics provider Lumo announced, last August 8, 2018, the official launch of its Navigator dashboard to serve the managed travel industry. This tool is an interactive dashboard that gives the travelers real-time information on the flight delay risk. This is a revolutionary way to book and view the flight travel. The introduction of the Navigator will allow travelers to increase the productivity, travel ease, and keep potential delays to a minimum. The hope is that soon all the travelers will be using the Navigator dashboard when booking a flight.

Lumo Launches New Interactive Tool will Proactively Manage Flight DisruptionsLumo

Some Key features of Navigator include: Continue reading “Lumo Launches New Tool for Flight Disruptions”

TRIPBAM 's New Rating System of Hotels and Brands

TRIPBAM – August 12, 2018 – announced a new hotel auditing and rating system as part of its new TRIPBAM Hotel Intelligence offering. The announcement was made at GBTA Convention 2018 in San Diego, California as part of the convention’s annual Media Day.

TRIPBAM Announces New Rating System of Hotels and BrandsTRIPBAM

The new scoring system will rate individual hotels as well as brands/chains on a scale from A to F based on the following metrics:
Actual Discounts Achieved Compared to Market Rate Continue reading “TRIPBAM 's New Rating System of Hotels and Brands”

Disrupted Traveler ‘s Time Cuts By Gant Travel

Disrupted traveler spends with their agents by a third during major flight disruptions has been reduces by Gant Travel on August 10, 2018, as a result of integrating FlightGlobal’s Travel Waiver Services.

Disrupted Traveler ‘s Time Cuts By Gant TravelDisrupted Traveler

“With an average decrease of 10%, Gant drove a cost reduction just by giving agents an automated
process for knowing when a traveler’s flight qualifies for a waiver. How can you put a dollar amount
on having smarter (well informed) agents, and without having to do any extra training at that?”
Patrick Linnihan, President & CEO of Gant Travel Management.
Known for their innovation, Gant Travel saw the great benefits that this solution would bring to their
business model. After six months, interviews with agents proved they no longer needed to validate
the waiver with an airline and confirmed that they trusted the information in the record.
“The trust in our data is attributed to how we constantly fine-tune and evaluate our processes and
apply the eye of an industry expert. By comparing five major storms in 2017, like for like, we see a
statistical decrease of 50% in time spent by agents talking to an airline,” said Kate Harris, FlightGlobal
Data Scientist

When a major disruption, like a severe storm or hurricane affects flights, airlines issue exceptions to
their change fee policies in order to better accommodate travelers and reduce friction in operations
and re-accommodations. In 2017, FlightGlobal tracked over 36 million flights around the world,
including almost 2 million that had a disruption consisting of a cancellation diversion or arrival delay
greater than 60 minutes.

Gant Travel originally partnered with FlightGlobal in 2017, as the first Travel Management Company
(TMC) integrating airline published waivers directly into the agent workflow. A joint team led by
FlightGlobal’s data scientists analyzed before and after agent activity across 12 months to find actual
operational savings leading to a new competitive insight.
FlightGlobal’s Travel Waiver Services is the industry’s only matching engine which integrates flight
status data with airline travelers’ itinerary information. It enables TMCs and travel service providers
(such as airlines) to offer travelers re-booking on to alternate flights without paying a change fee when
severe weather or other major events impact the airline’s operations.

Read more about this at Bellevue Business Journal.

Tramada System in the SAP Concur Partner Program

Tramada System, the technology leader specializing in travel data and process management,  August 12, 2018  announced it joined the SAP Concur Partner Program, opening the door to new networks of referral and partnership between Tramada Systems, its clients, and SAP Concur, the world’s leading provider of travel, expense and invoice management solutions.

Tramada System in the SAP Concur Partner ProgramTramada System

This new agreement enables Tramada’s clients—from small businesses to enterprises—to gain unprecedented control and visibility of travel booking, invoices, and expenses. The integration of the SAP Concur solution suite with Tramada Systems’ industry-leading travel management company (TMC) platform, tramada, offers complementary solutions that enhance productivity without overlapping functionality. Together, streamlined corporate travel workflows are realized – from booking creation, travel data management, and accounting, to expense management, reporting, and business intelligence.
Especially noteworthy is the integration between Concur TripLink and tramada that provides TMCs with a full view of travel plans and itineraries regardless of booking source, improving traveler booking visibility and reporting on self-booking segments. Continue reading “Tramada System in the SAP Concur Partner Program”

PredictX and Festive Road Partnership For Industry Innovation

FESTIVE ROAD, the world’s leading travel and
meetings engagement consultancy, has announced an “Innovation Partnership” with
travel management predictive analytics leader PredictX.

PredictX and Festive Road Partnership For Industry Innovation
PredictX

 

The two companies have joined forces to combine leading consultancy with advanced
analytics – creating a force for better business travel and meetings management. The
partnership aims to create innovative solutions to solve travel and meetings
management pain points for buyers and suppliers across strategy, sourcing and delivery
processes.
The partners have identified an initial pipeline of solutions to nine key industry
problems. The solutions will be developed over the next twelve months.
PredictX will also empower Festive Road’s ever-increasing outsourced travel
management portfolio with advanced predictive data-driven insight. The result is a
unique industry health check solution complete with both qualitative and quantitative
services.
Caroline Strachan, Managing Partner at Festive Road believes both companies share a
common identity rooted in industry innovation and have much to offer the broader
Travel industry:
“The potential for innovation when you combine consulting minds with unique data-
driven insight is really exciting. PredictX and Festive Road share a similar cultural DNA
which makes this partnership a really powerful proposition. The nine pipeline solutions
are the result of numerous “What would it take to significantly shift Travel & Meetings
Management” workshops… We can’t wait to show the industry what we will achieve in
the coming months,” said Strachan.
PredictX CEO Keesup Choe agrees:
“Our vision is to transform the way businesses make decisions. The more advances we
make in machine learning and predictive analytics for the travel industry, the more there
is a need to review the strategy to leverage these advances. Festive Road are the leaders
in helping businesses transform their travel programs. Guided by Festive Road advice,
our clients will be fully prepared to make transformative improvements powered by
advanced analytics.” said Choe.

Festive Road and PredictX Partnership For Industry Innovation

FESTIVE ROAD, the world’s leading travel and meetings engagement consultancy, has announced an “Innovation Partnership” with travel management predictive analytics leader PredictX.

Festive RoadFestive Road and PredictX Partnership For Industry Innovation

The two companies have joined forces to combine leading consultancy with advanced analytics – creating a force for better business travel and meetings management. The partnership aims to create innovative solutions to solve travel and meetings management pain points for buyers and suppliers across strategy, sourcing and delivery processes.
The partners have identified an initial pipeline of solutions to nine key industry problems. The solutions will be developed over the next twelve months.
PredictX will also empower Festive Road’s ever-increasing outsourced travel management portfolio with advanced predictive data-driven insight. The result is a unique industry health check solution complete with both qualitative and quantitative services.
Caroline Strachan, Managing Partner at Festive Road believes both companies share a common identity rooted in industry innovation and have much to offer the broader Travel industry:
“The potential for innovation when you combine consulting minds with unique data-driven insight is really exciting. PredictX and Festive Road share a similar cultural DNA which makes this partnership a really powerful proposition. The nine pipeline solutions are the result of numerous “What would it take to significantly shift Travel & Meetings Management” workshops… We can’t wait to show the industry what we will achieve in the coming months,” said Strachan.
PredictX CEO Keesup Choe agrees:
“Our vision is to transform the way businesses make decisions. The more advances we make in machine learning and predictive analytics for the travel industry, the more there is a need to review the strategy to leverage these advances. Festive Road are the leaders in helping businesses transform their travel programs. Guided by Festive Road advice, our clients will be fully prepared to make transformative improvements powered by advanced analytics.” said Choe.
Read more of this event at Local Business Scoop.

SpotHero for Business and BCD Travel Announce New Partnership at GBTA 2018

SpotHero for Business and BCD Travel Announce New Partnership at GBTA 2018

SpotHero GBTANew SpotHero integration into SolutionSource marketplace makes it easier for business travelers to find and reserve parking

SpotHero for Business, a corporate parking reservation service, and BCD Travel, a global travel management company, have announced a partnership at GBTA (the Global Business Travel Association) Convention 2018 in San Diego.

“Navigating cities by car while traveling is difficult enough without having to worry about finding a place to park”

Continue reading “SpotHero for Business and BCD Travel Announce New Partnership at GBTA 2018”

Got Travel? GBTA – Global Business Travel Association Convenes in San Diego

GBTA Convention 2018 Exhibitor Profiles

GBTA Convention 2018 San DiegoThe GBTA Global Business Travel Association Convention takes place 11 – 15 August, 2018 at the San Diego Convention Center in America’s Finest City.  Bellevue Business Journal Publisher Joe Kennedy will be onsite for much of the event, so check back here to find out about all the big new announcements made at GBTA in San Diego.
Here are some of the fantastic exhibitors attending the GBTA convention: